Any of you monkeys want a banana?

Some months ago I decided I was going to take the plunge and set up a video recording station to capture and edit high definition video. After looking around, I decided that the Hauppauge HD PVR was the best unit available (in my price range), so I ordered it from NewEgg (my favorite on-line store). I received it, installed it, and had been using it with good success until about 3 weeks ago. It just stopped working...no lights, no action, the computer didn't register that it was connected, etc. So after contacting the company (they have an e-mail address for support, but don't bother since they don't seem to check it) I received a RMA number and sent the unit in for repair. After about a week I got it back (today, in fact). Way cool, since I wanted to record some music stuff on Paladia. The video works fine and looks good. The only issue is that there's a terrible static in the audio channels that no amount of driver reinstalling will take care of. This really sucks! WTF, Hauppauge. Now I have to send it in again? I'd read some of the reviews that were somewhat negative, but didn't worry about it because that's not going to be a problem on my unit, right? At this point, I'm not happy, and can't recommend it as a good buy. How disappointing......